We are proudly based in the United Kingdom, with our main location at 8 Church Street, Audley, Stoke-on-Trent, ST7 8DE

Yes, we ship to selected international destinations. Shipping times and fees vary by country and will be calculated at checkout.

• Delivery Time: 3 to 5 working days
• Cost: £4.95
• Fully trackable via email or SMS

Please note that working days do not include weekends or public holidays. Delivery times may vary during busy seasons or promotional periods.

We accept major debit and credit cards, PayPal, and other secure payment options available at checkout.

Absolutely. All products at by Ká Beauty Shop are 100% authentic and sourced from trusted, professional-grade brands.

Yes, unused and unopened items can be returned within 14 days of receipt. Please refer to our Returns Policy for full details.

We’re so sorry! Please contact us within 48 hours of delivery at contact@byka.shop with a photo of the damage, and we’ll resolve it quickly.

Yes, we offer a wide range of products for blondes, brunettes, and fully coloured hair — including treatments, toners, and colour-safe shampoos.

You can subscribe to our newsletter at the bottom of the page to get early access to product launches, tips, and exclusive updates.

You can reach us anytime at contact@byka.shop or call us on 01782 729 036 during business hours (Mon–Fri, 9am–5pm).